Q. Will it work with my
software and which bar code should I scan?
A. Refer to this "How To" page...
Q. When I scan a book into my computer, it sends the 13-digit EAN
numbers, plus another 5-digit sequence. How can I
stop this?
A. Scan in the "Disable supplemental" command bar code...
Q. How do I turn the beep Off/On?
A. Scan in the enable/disable beep command bar code...
(If you have an older model "Flic" scanner,
look in your User Guide.)
Q. I have an older model "Flic"
scanner, can I get a new User Guide?
A. Download a user guide for older models...
Q. How do I batch scan a bunch of books into the
scanner's memory, then upload them to my computer, and
import the scans into a program like SellerEngine?
A. Refer to these batch Scan Instructions...
Q. Is there a guarantee or return period?
A. There is a 12-month parts and labor
manufacturer warranty. Returns will be accepted if they are
in as-new and complete condition, and mailed back with
original packaging to ScoutPal within 7 days after delivery.
Q. How is the read performance?
A. The ROV is a true laser scanner, and has
many more features than contact or wand style scanners.
You just point it at the bar code and press the button. A
laser light shoots out and grabs the bar code nearly
instantaneously. Also, the ROV is portable and will store
your scans in its memory for later upload to your computer.
Q. Does it let you know if a scan was successful or
not? (Beep, light, etc)
A. There is a "good read" light, and a beep
that can be enabled/disabled simply by scanning in special
bar codes printed in the user guide.
Q. Will the ROV package alone give me a complete inventory and Amazon listing system?
A. Scanners are input devices, just like a
keyboard. You can use it as a way to input ISBN and UPC bar codes
into software that you already have, just like any other bar
code scanner. The ROV package by itself does not include
software systems to "do inventory" or "list items on
Amazon". But you can use it to input your bar codes
into programs like SellerEngine, which will then do these
things for you. |